Terms & Conditions

Live arrival guarantee: 

Coral are guaranteed to arrive alive. Shipment must be received first delivery attempt and acclimation started immediately. If delivery is not received on time, DOA guarantee is voided.  In the unlikely event of a DOA (dead on arrival), pictures must be submitted within 2 hours of arrival, preferably in bag.  For DOA, store credit will be issued, shipping is nonrefundable. NitroCorals is not responsible for delays in shipping or unforeseen adverse weather.